COVID-19 - An important message for our guests READ MORE

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Travel Information: COVID-19 Update


Dear guests, clients and friends of The Cavendish London, 

Following the latest government announcement that all hotels in the UK must close, it is with a heavy heart that we confirm The Cavendish London will temporarily close its doors from midday Friday 27th March until further notice. 

Cancellation Policy
All existing reservations for any future stay until 31st March 2021 can be cancelled without a charge, including pre-paid rates, until 31st May 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.

If you already have a reservation with us, please contact our Reservations team for The Cavendish London at your earliest convenience by calling +44 (0) 20 7930 2111. The team will be ready and work hard to provide you with the right assistance. 

Looking for Accommodation?
Our sister property with The Ascott Limited, Citadines Trafalgar Square London, will remain open for business for Key Workers and would be happy to assist. Citadines Apart’hotel is a global brand of serviced residences specialising in long stay business; enjoy a home from home feel whilst benefiting from fully equipped kitchens and spacious living spaces. Citadines Trafalgar Square London is conveniently located close to The Cavendish London, just a 15 minute walk or 6 minutes by car. Please contact their Reservations team on or call +44 (0) 20 3119 3405 from 8am - 5pm Monday to Friday. 

The well-being of all members of the Cavendish family – our guests, staff and clients – continues to be of paramount importance to us. By keeping safe, we will get through this together and we look forward to celebrating with you once our doors are finally open again.

We are constantly monitoring the situation and will be keeping the website and hotel’s social media channels up to date with further information as and when we can.

We would like to thank you all for your continued support during these challenging times and we look forward to welcoming you back soon.

Warm regards, 
Mark Hardy - General Manager
Updated 27.03.2020
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