Travel Information: COVID-19 Update

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Travel Information: COVID-19 Update


Dear guests, clients and friends of The Cavendish London, 

As always, we hope you and your loved ones are keeping safe. In line with the government's latest announcement, we are delighted to welcome all leisure and business guests back to the hotel from the 17th May 2021.  

Cancellation Policy
All existing reservations for any future stay until 17 May 2021 can be cancelled without a charge, including pre-paid rates. Please note that any changes to existing reservations will be subject to availability and any rate differences.

If you already have a reservation with us, please contact our Reservations team for The Cavendish London at your earliest convenience on [email protected] or call +44 (0) 20 7930 2111. The team will be ready and work hard to provide you with the right assistance. 

Looking for Accommodation?
If in the meantime you have any accommodation needs from the 5th January 2021, our sister property with The Ascott Limited, Citadines Trafalgar Square London, will remain open for business that adhere to the latest travel regulations on Citadines Apart’hotel is a global brand of serviced residences specialising in long stay business; enjoy a home from home feel whilst benefiting from fully equipped kitchens and spacious living spaces. Please contact their Reservations team on [email protected] or call +44 (0) 20 3119 3405.  

We are constantly monitoring the situation and will open our doors as soon as we can. We will be keeping the website and hotel’s social media channels up to date with further information as and when we can.
The well-being of all members of the Cavendish family – our guests, staff and clients – continues to be of paramount importance to us. By keeping safe, we will get through this together and we look forward to creating new memories with you once it is safe to do so. 

We would like to thank you all for your continued support and loyalty during these challenging times. 

Warm regards, 
Mark Hardy - General Manager

Updated 11.03.2021
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