Ascott Cares - 9 Commitments to Hygiene and Cleanliness


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Ascott Cares Hygiene Excellence and Safety Label

The Cavendish London received the acclaimed Ascott Cares Hygiene Excellence and Safety Label by Bureau Veritas (BV). A world leader in testing, inspection and certification services, BV conducted field audits at the hotel to ensure that the nine commitments under Ascott Cares met the stringent requirements of BV’s inspection programme.

Our Commitment to Hygiene and Cleanliness

At The Ascott Limited, we have always focused on ensuring stringent standards of cleanliness and safety for our guests, staff and partners. The 7 key commitments of our Ascott Cares protocol will further reassure you of our dedication to ensure a safe environment throughout your stay with us. 
1 Our Staff

Our Staff

The well-being of all our staff is of utmost importance. Happy and healthy staff allows us to do our best to serve you.
2 Wellness and Security

Wellness & Security

For increase comfort and reassurance of our guests, additional health and safety protocols have been implemented.
3 Social Distancing

Social Distancing

Social distancing practices are in place to reduce person-to-person contact.
4 Hygiene and Cleanliness

Hygiene & Cleanliness

Processes in accordance with global standards, have been enhanced across all our properties including stringent food safety programme.
5 Contactless and Paperless

Contactless & Paperless

Accelerate the implementation of contactless check-in and payment processes as well as reducing paper usage.
6 Our Vendors

Our Vendors

Enhanced protocols and collaboration with our vendors and partners to ensure stringent health requirements are met.
7 Go Green

Go Green

Our sustainability programme is a commitment to transforming our practices and protecting our environment in the communities that we operate in.