Book Direct Policy | The Cavendish London

The Cavendish London has now fully reopened. We look forward to your visit.

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Best RateGuaranteed

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Book Direct Policy

Best Rate Guarantee

Booking direct with us guarantees you the best possible rate for your stay. 

In the unlikely event you do find a better rate for same room type, reservation dates and booking policy on a non-Cavendish website, please send us a screen capture of the final reservation page where payment is required, to [email protected]  as we will match it accordingly after validation.

Our Best Rate Guarantee policy does not apply to the following rate types:

  • Qualified discount rates available to members of special programs or associations (i.e., AAA, senior, government, loyalty, employee discounts);
  • Rates not publicly available, such as negotiated Group or Corporate rates
  • Package rates that include the room and other components such as parking, entertainment, or meals excluding breakfast;
  • Rates found on bidding or auction sites where the hotel brand, the specific hotel, the hotel location or price is not known until booking is finalised.
  • Any other unpublished or private rates or sites requiring login.
The claim should be submitted within 24 hours of your booking with The Cavendish London website or Central Reservations team.

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