At The Cavendish London the people are at the heart of our success. We offer challenging and motivating careers with many possibilities for growth. The opportunities are varied and include positions in the Kitchen, Food & Beverage, Front Office, Reservations as well as Head of Department roles. We are always happy to hear from people interested in joining The Cavendish London team. Please be aware of fraudulent websites offering jobs. All successful candidates will be asked to attend an interview at the hotel; we do not, under any circumstances, make any offer of employment without an interview.
Can you continue to shine brightly through the night and give our guests the best possible level of service at all times? We are currently seeking a Night Concierge to provide the highest possible service to guests & colleagues alike. You will be working through the night in order to provide Concierge & porterage service according to the standards specified by the Hotel. The role will involve working closely with the Night Managers and Night Receptionists to ensure the best levels of customer care are delivered.
Job Requirements of a Night Concierge:
- Handles aspects of guest arrivals,check-in and departure in line with hotel standards
- Be the first point of contact for any guest queries and ensure they are dealt with in an efficient and professional manner
- Be responsible for ensuring that the hotel runs smoothly on a nightly basis
- Ensuring the security of the hotel during the night shift
To be successful the ideal Night Concierge will be well organised and detail orientated, as well as having a flexible approach and being able to adapt quickly to change. You should have proven customer service skills and the ability to anticipate guest needs, be punctual, reliable and professional with the ability to remain calm in stressful situations.
This role operates on a continental shift pattern, working 12 hours from 8pm - 8am.
Experience in a similar role is required as well as a Driving Licence as the role will also involve valet parking.
Chef de Partie
We are currently looking for a Chef de Partie for our 2AA Rosette Restaurant. You will be responsible for the preparation of food for all food service areas, ensuring that a consistently high standard of food presentation is achieved, suitable to that of an ambitious 4 star Hotel with a 3 Star award from the Sustainable Restaurant Association.
You would be expected to prepare food to an exceptional standard to surprise and delight customers adhering to the standards set by the AA; be conscious of the environment and consider organic,free range and local sustainable products wherever possible; ensure careful control of food stocks to preserve quality and minimise wastage. You would also be responsible for supporting the senior chefs on duty by helping to oversee the work of the Demi-Chefs and Kitchen Porters and taking ownership and full responsibility of whichever section has been assigned to you.
This is an integral role within the Kitchen. It is essential that candidates have previous experience within a kitchen environment, preferably at a similar level and a genuine interest in food and cooking.
Food & Beverage Assistants (40 hours per week)
Friendly and customer focused individuals are required to offer the highest level of service to our guests. Primarily based within our 2AA Rosette restaurant, this role is a varied one and may also involve working within our lounge, room service & conference departments.Duties vary from setting up the dining area, conference rooms and lounge to serving our guests, preparing drinks and delivering trays to the rooms. We are seeking individuals with a passion for delivering service excellence and those who are able to live our hotel value of "We do the right thing for our customers to show them we care".
The ability to demonstrate previous customer service skills, ideally within a restaurant or hotel environment, and a good command of English are essential.
Bar Supervisor (Full-time - 40 hours per week)
We have an exciting opportunity for a Bar Supervisor to join our Food & Beverage team. Reporting directly to the F&B Manager, as a Bar Supervisor, you will be responsible for the smooth day to day running of our Rosa Lewis Bar, ensuring that the bar is ready for service, providing a warm and welcoming atmosphere as well as providing efficient service.
You will be required to have excellent knowledge about all products offered and will be confident making a variety of drinks including cocktails.
You will have excellent communication skills and, ideally, good working knowledge of till systems, including Micros.
This role will involve managing a team of 3 Bartenders and ensuring that they provide service excellence at all times to all patrons of the Bar.
Bartender (40 hours per week)
We are looking for a Bartender to provide exceptional service to our guests in our Rosa Lewis Bar. Duties include taking orders, serving our guests and preparing drinks (including cocktails). An excellent level of English is required along with previous experience in a similar role and knowledge and experience of preparing drinks and cocktails.
Should you be interested in applying for any of the above vacancies,please submit your most up to date CV along with a cover email/letter to firstname.lastname@example.org for your application to be considered.
OUR RECRUITMENT PROCESS
Your questions answered
1. We aim to respond to you within 5 working days. If after one week you have not received a response, please contact us to find out the progress of your application.
2. If your application is successful, you will be invited to attend an interview at the hotel.
3. Every candidate shall have a minimum of two interviews, one with a manager in that department and a member of the Human Resources Team. Depending on the nature of the role you may be required to attend a trial or a further interview.
4. The recruitment process may take 2 weeks or longer. This period of time will be dependent on various factors including the position applied for and the number of applications we receive. We will however endeavour to keep you informed at each stage.
5. The Cavendish London values diversity and promotes equality. We are keen to provide any reasonable adjustments or additional arrangements if needed.